Baldwin Consulting Services, LLC

Business Continuity Management and Technology Services

Verizon’s CIO Is Helping The Telecom Giant Adapt Swiftly To A Contactless World

Like many other tech leaders, Shankar Arumugavelu, senior vice president and global CIO of Verizon, has had to compress years’ worth of change into a matter of weeks because of COVID-19’s spread. “Everyone had a business recovery or business continuity plan, but these were all for more contained scenarios,” he says. “We’re writing the playbook on the fly.”

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