Recall – Jeni’s Splendid Ice Creams
A STATEMENT FROM JENI’S SPLENDID ICE CREAMS CEO JOHN LOWE
April 24, 2015 – Columbus, Ohio – We want to provide an update on what we have done, what we have learned and what we are doing to ensure this never happens again.
First, as you know, we have recalled every frozen product that we have made.
Second, we created a communications center at our home office, staffed by Team Jeni’s members who normally work in sales, marketing, finance and operations, to take phone calls through late last night, tonight, this weekend, and then more normal workday hours next week.
We have received approximately 600 calls and emails as of this afternoon.
Our team is working with more than 10 top scientists—from sanitation experts to dairy processing experts. We are working with third party labs in Columbus and Omaha.
In addition, the FDA has provided more than four people to work with us from multiple district offices, and a lab in Denver. The Ohio Department of Agriculture has provided three people to support our efforts.
