Hospital Preparedness: The Intersection of HICS, Business Continuity and IT Disaster Recovery | Avalution
Until recently, the focus of many hospitals has solely been on establishing and maintaining robust HICS and IT disaster recovery programs. However, many hospitals have not involved clinical departments in preparing for a business interruption (e.g. loss of a facility, loss of personnel, loss of key supplier). In addition, many hospitals have not focused on preparing support departments (e.g., payroll, accounts receivable, call centers) for business or technology interruptions. These gaps can cause significant issues during a business interruption, including financial hardship for the hospital, inconsistencies between clinical and IT expectations, and a fundamental failure to continue providing quality care.