DR Rules & Regulations – Disaster Recovery Journal – Dedicated to Business Continuity

By Martin Myers, MBCP

In recent headlines, the disciplines of a well governed and operated BC/DR program may have prevented, or at the very least, reduced the damage from two man-made events. I’m referring to the Southwest and Delta airline outages in July and August of this year. The Delta airline computer outage, which caused it to cancel 2,300 flights, cost $100 million in lost revenue. In addition, Delta shares were down more than 19 percent, at one point, over the past year. Southwest Airlines Co. reported lost revenue and extra costs totaling $54 million from a July outage that resulted in a similar number of canceled flights.

Source: DR Rules & Regulations – Disaster Recovery Journal – Dedicated to Business Continuity